Guide to the new Agency Workers Regulations

Anyone working through a recruitment agency, who is under the direct supervision and control of the hirer, will fall under the scope of this legislation which comes into force on 1 Oct 2011.

This will also apply to individuals who have their own limited company (PSC) and whose working practices fall inside IR35. It is widely believed that the AWR reinforce the IR35 legislation and will therefore strengthen HMR&C’s case against those whose contract is not an accurate reflection of their working practices.

The latest guidance, issued in June 2011, states: “If the arrangements do not reflect the reality of the relationship (e.g. despite the wording of the contract, the actual reality is that the individual is not in business on their own account and they work under the supervision and direction of the hirer) or are an avoidance tactic, then individuals are likely to fall into scope of the Regulations. Unlike the Conduct of Employment Agencies and Employment Businesses Regulations there is no opt-out from this legislation; the only exemption is from Section 5 which relates to equal pay and this is only if your preferred umbrella company has implemented the Swedish Derogation model.

Contractors are already entitled to a range of statutory protections, whilst working through ’contractor umbrella’, provided by the Working Time Regulations, national minimum wage legislation etc. This new legislation is intended to give additional protection and rights equal to those of permanent employees in comparable positions.

Some of the rights are available from day one at a client’s site and concern accessibility to site facilities and information on job vacancies. Ensuring that these provisions are made is the responsibility of the hirer who will be liable for any breach of the obligation. For instance, if the company has parking facilities which are available to all its employees, those facilities would also need to be made available to temporary workers.

However, it does not mean that they would be entitled to preferential treatment so, if the company had only five parking spaces, which were available to the longest serving members of staff, the temporary worker would not be able to jump the queue. The client or hirer is not obliged give access to off-site facilities which they do not directly provide such as subsidised gym membership or the opportunity to purchase discounted company goods.

The legislation is not intended to give enhanced rights but to ensure that treatment should be ’no less favorable than a comparable worker’ i.e. one doing the same or a similar job at the same location. The types of facilities that should be made available from the first day at a client site typically include; Canteen facilities, a workplace crèche, bathroom/shower facilities, staff common room, mother & baby rooms, prayer rooms, food and drinks machines. The hirer is also obliged to provide information about any relevant job vacancies that the client has that would be made available to a comparable worker. Again the intention is not to give preferential treatment and the client will still have complete freedom with regard to qualification or experience requirements and how applicants are treated.

The right to information will not apply when there is a genuine headcount freeze or when internal moves are required to restructure or avoid redundancy. The legislation makes other new rights available after a qualifying period of 12 weeks, with the same client, in the same role: Duration of working time night work, rest periods, annual leave, paid time off for ante-natal appointments The 12-week period refers to 12 calendar weeks irrespective of how many hours are actually worked in that seven-day period. The qualifying period is also not altered by a change of employment agency; it refers solely to the time spent working at a particular client site.

The qualifying period should be ’re-set’ when a new assignment begins for a new client or when a new assignment begins for the same client but in a new role or when there is a break between assignments of six weeks or more. Breaks of more than six weeks may sometimes merely ’interrupt’ the qualifying period e.g. sickness or annual leave.

The qualifying period cannot be broken by moving from one site to another within the same company unless the role is completely different. After the qualifying period has been completed pregnant temporary workers will be entitled to take paid time off for antenatal medical appointments and antenatal classes.

In cases where the original assignment cannot be completed for Health and Safety reasons it will be necessary for another assignment to be found. Under certain circumstances it may be necessary for the client to carry out a risk assessment to determine whether or not the role is still appropriate. If a risk assessment determines that the original placement is unsuitable, a suitable alternative must be offered and cannot be unreasonably refused. If an alternative role cannot be provided by the Employment Agency, they will be obliged to pay the contractor at the same rate for the duration of the terminated assignment.

Swedish Derogation model

Where appropriate, the Swedish Derogation can be applied by umbrella companies; a rather strange name given to an agreed opt-out from section 5 of the regulations, which relate to equal provision of pay. The worker enters into a permanent contract of employment with the umbrella company who is then responsible for paying the contractors’ salaries and for maintaining continuity of assignments.

This obviously restricts liability for employment agencies and ensures a closer working relationship between recruiters and umbrella companies. To guarantee full compliance with the new legislation the contract of employment must be signed and returned to the umbrella company any assignments commence.

The Contract of Employment will include the following information: Client details minimum pay rates and their basis of calculation Location of work, reflecting where you will be willing to travel.

Minimum and maximum expected hours

The nature of the work to be undertaken The Contract will also contain a statement which confirms that the individual becomes an employee of the umbrella company and therefore accept the exemption from section 5 of the agency worker regulations which relates to equal treatment provisions on pay.

The rest of the new legislation will still apply to which means individuals will have entitlement to equal treatment in respect of duration of working time, night work, rest periods, rest breaks and paid annual leave.

Under the contract of employment with the umbrella company there will also be entitlement to statutory maternity pay, paternity pay, adoption pay and sick pay.

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